READY TO START AGAIN ON JANUARY 5, 2026

First of all, we wish you all a very healthy 2026, with lots of health, happiness, love, and color. May the new year bring many wonderful things! We would also like to warmly welcome Dr. Katja Nelder to our team and look forward to a wonderful collaboration. After a short induction period, she will take over all regular duties.

++

We will resume our work on Monday, January 5, 2026, after our holiday closure. We will handle the – undoubtedly large number of – emails in order of receipt and priority. This also applies to prescription requests and phone calls to the office. We kindly ask for your patience and understanding regarding the time it takes to process these requests in the first few days, and the limited capacity the office has during the initial start-up.

++

We also kindly but urgently request that you inform us of any changes to your health insurance by email immediately. We don't automatically receive such changes, and any delays can cause problems with treatment reimbursement. Thank you for your cooperation.

NEWS ON INSURANCES (2026)

Agreements will again be in place for 2026 with the ´Cooperatie VGZ´ health insurance company, as well as the 'DSW Zorgverzekeraar' health insurance company. For questions about your policy, conditions and reimbursements, please contact your health insurance company. They will be able to provide the most current and correct information on your situation.

++

Please make sure to timely inform us about any changes in your health insurance for 2026.
We do not automatically receive such changes from your new health insurance company.

++

Costs for medical treatments are in most countries first partially deducted als an 'excess' or 'personal contribution' by your health insurer.
We kindly ask for your understanding that we have no influence on this.
If you have any questions regarding this, please contact your health insurance company.

USE OF THE HOPE APP

To access your treatment cycle, you are able to use the Hope App. We recommend that you have this installed the app on your mobile phone before you have your second consultation (after which you will usually start your actual treatment). Your doctor or nurse will provide you with a QR code with which you can connect to your patient file. In case of treatment of couples, each partner must install the App on their own telephone. You can download the App from the Apple or Google App Store.

SOCIAL FREEZING/CRYOPRESERVATION OF CELLS

We offer cryopreservation of cells with or without ('social freezing') medical indication in our center, i.e. freezing and preserving your unfertilized eggs for the future. Although the best results appear to be achieved up to the age of 35, we evidently always make an individual decision. After a first consultation during which an ultrasound and blood tests are performed, treatment can often be started during each period. You often only need to inject once a day and the process from hormone injections to egg retrieval (usually under sedation) is usually completed within 14 days. Freezing sperm is of course also possible in our center. More information can be found here. Feel free to contact us for more information.

INFORMATION AND NEWS ABOUT OUR CENTER

For your information: We usually respond to your requests within 24 hours on workdays. Please check your spam folder regularly, if you did not receive a response to your message after 48 hours.

++

Follow us on Instagram!

++

The ´deutsche Gewebegesetz´ stipulates that only laboratories with a certification according to §20b AMG are allowed to analyse serological parameters (e.g. hepatitis B, C and HIV) in the context of fertility treatment (incl. IUI) and cryopreservation of cells. The blood samples must be taken within three months prior to the first cell/tissue collection. With favourable results, the results are valid up to a maximum of 24 months, after which a new blood test is necessary (TPGGewV). Unfortunately, results from foreign (i.e. non-German) laboratories are not accepted according to German law, which means that in such cases a new blood test within Germany is required.